Returns

We understand that you may want to return your product(s) for a number of reasons. If you are not satisfied with a product sold by Universal Wireless Accessories for any reason, you may return it for a full refund (less the original shipping and handling costs) within 30 days of delivery.

Indicate your preference for exchange or refund. Credit card refunds may be made only to the same card used for the original purchase.

Please note: Refund processing can take up to 2 weeks.

The item must be in saleable condition when sending it back for a refund or an exchange. The return authorization number must be clearly marked on the outside of the box next to the return address. The returned item(s) must be received at the Universal Wireless Accessories warehouse in Florida within 2 weeks for the return authorization to be valid. Returns received with invalid, expired, or no return authorization number on the outside of the box will be refused and returned to you. Please note: Universal Wireless Accessories reserves the right to charge a minimum 15% restocking fee if these return procedures are not followed. Liability for lost or damaged items belongs to the customers. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. By placing your order on this site you agree to these terms and conditions.